Information and How to Buy

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How to buy

If you would like to order an item please contact Anna quoting the code displayed on the relevant page.

Commission

As well as the pieces of jewellery from the collection, Anna also works to commission to allow you to tailor an existing design and to have input into what exactly you would like. This may involve different size beads, or stones or different metals. To commission a personal piece of jewellery please get in touch either by email or phone. If you are nearby you are welcome to visit the studio by appointment.

Ringsizing

All rings will be made to the size you specify.  If you are not sure of your ring size please contact me and I can take your order over the telephone.  Once your order has been taken I will post out a free ring sizer for you.  You can then contact me with your measurement.  In the unlikely event the ring does not fit, then I will re size the ring free of charge (excluding return postage) providing it is returned within 7 days of delivery.  Please contact me before returning any ring for re size.  Rings must be returned via a fully insured delivery service.    If you are nearby you are welcome to come to the studio to have your finger measured. All rings are made to order.

Information

All jewellery is handmade in the UK and hallmarked in the London Assay Office with British hallmarks.  All silver is sterling silver and gold is 18ct. Pearls are real cultured fresh water pearls. All beads are semi precious and precious.

Postage and Packaging

All jewellery comes packaged in a gift box.

There is a £7 postage charge for special delivery anywhere in the UK.

There is no postage charge on orders over £150

Please be aware that all deliveries are sent insured and will require a signature on delivery.

Delivery time

2-3 weeks for stock silver pieces.

4-6 weeks for stock gold pieces and special orders.

Payment details 

Cheques made payable to Anna Opher.

Bank transfer – please call or email for details.

Your details

When purchasing I will need your name, address and telephone number. Also an email address and the delivery address.

Payment Terms

Full payment on any stock items purchased on collection or prior to delivery by post.

50% deposit prior to a commission and the final balance on collection or prior to delivery by post

Please note  Pieces made especially for you and special commissions that have been made to order can not be refunded or exchanged.

Returns and Exchange

Items purchased from stock can be exchanged or returned for a full refund (excluding delivery charge). They must be returned within 7 days in perfect condition and in the original packaging. All items must be returned via a fully insured postal service. I can not accept responsibility for any parcels lost in transit. Please contact me before returning any item.